The harness we got has some marginally different features from other Metra harnesses, but to be honest they don’t make much difference considering the feature set of the stereo we plugged in to it. Because we’re used to phones and tablets we kept trying to touch the screen to make changes. The second generation Sprinter was introduced in Europe in 2006. Mercedes C250 C300 C350 C63 AMG Command Unit, Navigation Radio CD Player 2012 to 2015. Under $75.00. The set of buttons with the hazard warning switch on them are part of this surround panel. A couple of these hold down the panel that covers the top of the dash forward of the driver’s display. Ignition in second position, not first position (wakes up more of the van’s systems). Go carefully with the central dash surround replacement. This thing takes fifteen seconds to boot up when you first start the van, and then it presents you with a safety warning that you have to “OK” before you can proceed. For instance we had to connect purple/white to green/purple for the reversing signal. Only vans with the Becker navigation unit pre-installed have this GPS receiver. I have no radio, ... screen just went dead. It’s understated, and it gets the job done. American International make a fairly nice looking panel (we bought it as a back-up option because the Scosche didn’t seem right) that does NOT require the removal of that piece of plastic. Single. Regular GPS FAKRA connectors are co-axial, whereas the one in the van is a 4-pin. The ASWC-1 should work on most NCV3 vans with steering wheel controls, but you should check with your model before you buy it. Honestly. Once you reach the bottom, carefully maneuver the top of the cover towards the middle of the dash so that you can unhook the plastic clip that holds the base in place. Setting the remote to “Custom” on the Sony head unit lets us then use the Sony custom remote settings to program On- and Off-Hook successfully, but Vol Up and Vol Down both take the volume in the same direction, dependent upon which was programmed most recently. If you want to retain the factory USB slot just to the left of the driver’s side central air vent, you’ll need an adapter cable. Adding an aftermarket stereo isn’t a straight swap with the stock unit. I installed this boison headunit with a ton of features. It isn’t designed for boy racers who want colored LED button backlighting. We used. The Metra harness comes with a list of which cables are which color. It has a clean interface, and minimal flashiness. No aftermarket unit is going to offer those features, and in fact you need to wire in some additional equipment just to get an aftermarket stereo to respond to the steering wheel button controls for volume up/down and telephone on/off hook. Congratulations. At this point, you can dry-mount the replacement head unit into the panel and test fit it into the dash area. This way, you can easily tell if you’re missing anything. Mercedes PRO is available for the Contiguous US, Hawaii, and Alaska with the new Sprinter (as of MY 19). We covered their removal in our speaker replacement post, but basically just gently lever them up with a trim removal tool. It’s configurable and updatable using the Mercedes STAR computer system at dealerships. The swap-out wasn’t hard, but there are a couple of sticky points along the way. Instead you have to use the [+] and [-] buttons on the screen. We decided instead to attach the rear speakers directly to the aftermarket stereo harness. Some aftermarket stereos come with removable trim rings, but the one on the Sony seemed to be very firmly attached. Naomi, sorry that you’re having aftermarket install nightmares! The backup camera cuts in any time you put the van in reverse (so long as the stereo is powered/powering up) so there’s no delay with seeing what’s behind you. Look in the Metra instructions (or whatever equivalent you are using) to see whether it has a reverse out wire. 2011 sprinter radio not working - Mercedes-Benz Sprinter question. The Audio 15 communicates with the rest of the vehicle using the CAN Bus. Now the unit is put back into uninitialized mode and will attempt to auto-detect. I have a 2005 C320. The other day, I suddenly could not power on my radio. For recalls and faults found in the UK scroll down. Blue Sea Systems’ warehouse just burnt down – expect low stock, NCV3 service manual (2007 vintage) – HTML version, Removing the rear door panels on Crew and Passenger vans, Choosing a van (Sprinter, Transit, or Promaster). There are a couple of other options available. Thanks so much. When it’s aligned, tighten the screws back down and clip that central dash surround back in place. Our CR1294B fitted OK, but there was one area where the instructions made no sense and Crutchfield support couldn’t seem to understand what our issue was. We’re still happy with the AX100 though. The head unit get a little hot, so I installed a fan, but that’s another story. Simplifying the The Questions and Answers on this page are the statements and opinions of their respective authors and not ... Not yet reviewed. Doing this gives you better access to fish wires from the central console across to the A pillar. However, because this started after you installed the running boards, it’s more likely that the issue stems from them. To move between audio sources involves tons of button pushes. Hey Diesel – Read all the instructions that come with the parts you order. Our music is digital and we don’t want to watch movies on a sub-7″ display stuck in a car dash. Your new stereo also isn’t going to plug straight into the socket that the factory radio uses. Year of production: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 The four FAKRA plugs have tiny clips moulded into the plug that hold them in place. We were only keeping it in place because it had the Becker navigation system installed. Because the factory unit is wider than a stock DIN stereo, you need a fascia panel that blanks off the surrounding area and also provides a mounting point for the single or double DIN head unit you’re going to add. Get the best deals on In-Car Entertainment Equipment for Mercedes-Benz Sprinter when you shop the largest online selection at We crimped most of the cables. Once you have all the wires, plug them all in to the back of the head unit. The Sprinter’s dash goes together in layers. Here’s how we added the Sony head unit and rear speakers to our van. Let’s get the annoyances out of the way first. I changed the fuse for the radio system and sound amplifier and still nothing. began because we believe everyone deserves access to unbiased, accurate information about every vehicle. All interior lights not working on 2007 sprinter Bulbs are good, fuse good, power at the fuse panel at the fuse (19), but no lights work in the overhead dome, reading lights, lights for automatic with door, nothing. I’m in the process of installing the Sony XAVAX5000 following many of the guidance you provided in your write up. If you have your phone connected, you can’t switch to playing music from a USB stick without physically disconnecting the phone and plugging the stick in. It usually takes 15 to 30 minutes of shutting off the van, locking it and walking away. Just looking at the image of that model, it looks like it would require less messing inside the dash. It’s almost three different units in one. If you are one of those people who bought their Mercedes from a previous owner you are not the only one. We had to remove around 3/16″ of plastic from the sides of the innermost edge of the lip in the Scosche panel cut-out. On the power side, hopefully the running board installers followed the installation instructions properly and tapped into the correct power source. I have a 2005 E320 mercedes and my Navigation system is not working.As soon as I press Navigation Button, It says Navigation Activated .Can you help as to what is wrong? Although there are some standard colors, not all manufacturers use identical wires. Allan, I don’t know what you’d be converting the GPS connector to. @dieselfumes, The adapters above work awesome for using the stock GPS antenna with the aftermarket head unit. So the stereo works perfectly as long as there is no key in the ignition, but not at all once a key comes into the picture. You can place it in the top corner of the windshield, run it down under the A-pillar cover to the back of the head unit, and call it good. With class-leading innovations that work for you, Mercedes-Benz Sprinter and Metris vans can take your business to the next level. It even has the little nubs that the lever on the factory harness plug hooks in to. Now that the central panel cover is gone, you’ll see the start of the many T25 Torx screws. Posted by Anonymous on May 30, 2014. The head unit won’t work with USB hubs, so there’s no way to plug both in at the same time. Post your question and let the Vehicle History user community help you out with the right answer. We have locations in Texas (Dallas, Uptown, and Houston) and Georgia (Alpharetta, Buckhead, Duluth), so make sure to give us a visit to help you diagnose any common problems with Mercedes Sprinter vans. The 2019 mercedes sprinter radio display not working causes are loose wire or blown fuse. Even after changing out the front speakers and adding a subwoofer, the Audio 15 stereo that comes as stock in newer Sprinters was just not up to the job. That’s not CAN-bus directly, but it feeds into it. This next step is going to depend on which fascia panel you choose to use to hold the head unit in place. Does anybody know which is the right one, and why there are 2? Or, go back to the installer and make it their problem to solve! We gave in. All the communication with the stock radio happens through the main plug. Posted by Anonymous on May 30, 2014. I don’t know whether this is intentional (Mercedes’ way of signaling that the ignition is on), or unintentional (other stuff on that circuit pulling the power really low). and they are hardwired by default rather than plugged into the CAN Bus. to $650. Luckily this also hid the fact that there was a gap at the top and bottom of the unit. This is what he said: “Your steps are plugged into the CAN-BUS connector to operate; this causes an issue with the van not “Waking up.” Meaning your Steps will not deploy, and everything downrange (Stereo and Map light in the glove box) will not work. Almost all of the fasteners are identical length T25 Torx screws (thank you Mercedes! Scosche insists that the sliver metal speedclip should be attached to their panel. Lyle, the Sony has its own graphics that are different (three horizontal bars, no vertical marks) but you can move those bars up and down the screen independent of each other and also change their width, so it’s easy to calibrate them exactly how you’d like them. Then we went down the page connecting each one in turn. You might want to check with others on the forum whether their switched wire also drops to 4.4 volts. Loving it! They also “touch” the CAN-bus. Once it’s pulled far enough (the wires interfere a little), the whole plug will pop out from the socket. That told me that the screen worked, just something else wasn't working. Mercedes-Benz Sprinter, chassis (crew cab) Sprinter vehicle transporter "Aluliner" We added rear speakers at the same time as the aftermarket stereo. Maybe you can help. For a basic stereo install, you don’t really have to remove any other panels but if you are adding a microphone, or messing with the USB and aux sockets in the driver’s side cubby, then you’ll want to go further. Crutchfield suggested grinding the tab off, which would mean the tray wasn’t attached at the front at all. There are two things that come to mind with the two aftermarket elements you’ve mentioned. Any ideas what might be going on? A lot of messing about, my 58 reg has absolute quality original sound , I just upped the stereo for a Bluetooth merc sprinter one 2014, again perfect sound. Read on for the details. We’ll update this article when we resolve it. We used our set of trim removal tools for this and all the other panel removal. Insect Screen Conversion Kit – Zipper to Magnet $ 150.00 Add to cart; Sprinter Camper Van Custom Fit Winter Front & Bug Screen – Free Shipping $ 129.95 – $ 199.95 Select options; Mercedes Metris Van RB Components Slider Door Insect Screen – Free Shipping $ 515.00 Add to cart; Sale! Metris in service garage @ Mercedes … Want Answer 0. All the other electrical items in the dashboard and everywhere else are working fine. Follow the directions that come with the panel. Hi guys, 2016 Metris Cargo radio will not turn off by key or button. Keep the steering wheel volume and on/off hook controls. When I checked the Mercedes plug for the old stereo with a voltmeter, I found that with the key off (and no key in the ignition) I got 12.8 volts at the ‘unswitched’ pin and 12.8 volts at the ‘switched’ pin. The 2019 mercedes sprinter radio display not working causes are loose wire or blown fuse. It’s early days, but so far we’re really pleased with the upgrade. If you have a problem that has not been addressed, send it to me as a COMMENT through our contact page describing your particular problem. One final set of panels you might want to remove is the section under the steering wheel. Well, sort of. Want a true 4WD Sprinter with locking diffs? Apart from those issues though, this head unit works well. I would start with that theory and proceed from there. Free ... 7" Touch Screen 2 Din Car Radio Video Player Multimedia MP5 Player FM BT US Ship (Fits: Mercedes-Benz Sprinter) ... For parts or not working. You’ll need to be able to see its LED to confirm it’s working correctly. Thanks for letting us know what the (potential) answer might be. It has 20W RMS per channel, which is plenty to drive the speakers we’re using. I just removed the Becker Nav module from the glovebox (you have to remove 3 Torx coming through the top of the glovebox. So, check those connections. The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. Because we’re used to phones and tablets we kept trying to touch the screen to make changes. Shopping for replacement car stereos is not a pleasant experience. It has clear sound reproduction, a 10-band graphic equalizer, and several sound shaping/modification options. If you choose a head unit with GPS, you’ll probably also want an adapter for the GPS receiver mounted in the van’s antenna (if you have it). That’s it. Search Fixya. That gives you some extra room inside the dash for other stuff if you want it, like an amplifier, perhaps. Can you tell me which converter cable can be used with the GPS. Each layer reveals the fasteners for the layer behind it. I have no radio, ... screen just went dead. There’s a physical volume control knob, the touch screen is particularly responsive considering it is resistive rather than capacitative, and the graphical interface is clean, consistent, and easy to navigate. My dealer has no idea as well. It’s hard to be patient at this point, but do one last check that you re-connected everything, then re-attach the battery negative connection next to the accelerator pedal. Search Fixya. Here is the head unit I used, it was available on Amazon Prime at the time I ordered it, maybe it will be back in stock soon. The replacement head unit will come with a wiring harness that plugs in to the back of the head unit. We have a mystery electrical problem. However, even if they did, if the stereo is connected to the same place, it’s possible that the stereo and the running boards combined pull too much power from that connection. if you want to add rear speakers and a subwoofer at the same time, you should plan to leave even more time for the installation. We used a Dremel grinding wheel and worked very carefully, with the panel resting face down on a towel so it didn’t get scratched up. Warning: You’ll be playing with the van’s wiring system.Some vans have airbags behind the panels you’ll need to remove for part of the install process. I don’t know how much you know about what the installers used when they installed the Kenwood stereo, but if it interacts with your steering wheel controls or knows about your parking brake/headlights, then it’s talking to the Sprinter’s CAN-bus (it’s internal network) using a separate module. Our panel went back together just fine, but somehow it seems like we didn’t need to go to those lengths. Interesting – our Amp Research steps are one of the first generation (probably one of the first batch!) You’ll most likely need a, It’s likely that your new head unit will come with a USB input on the back. The speaker grilles in the top of the dash are friction fit. I downloaded Spotify and turn on the hotspot on my iPhone and can stream music on the go. The running boards clip in to the wires that come from the door sensors that tell the van’s computer when the doors are open or closed. My radio is not working in my Mercedes Benz 2006 ML 350. I bought this unit off for under $300 during a black friday deal this year. We recently had Amp electric running boards installed on our 2017 Sprinter. / my radio does not work at all ever since i got a jump start. It’s odd that the Becker unit would have the same conditions, yet work fine. the navigation has not worked since. The unit has no real output power and super-cheap stock speakers. We don’t really know which action it was that we took that finally convinced it to play nicely. For you to do that, you will need to remove the fuses for the CD Changer, COMAND/ NAV / DVD Player / Radio, Audio Gateway AGW, and the Voice Unit if it is equipped with one, for at least 10 minutes. Undo the one near the A pillar and the one near the center console and then push the panel away from you (towards the windshield). I have Mercedes S- Class W221 S550 2006 – the Radio is working fine with sound but the there is no power reaching to the CD changer and the MP3 player. So, the hardwire kit is ordered and we’re hoping this is the fix. To move between audio sources involves tons of button pushes. Don’t try manually programming the unit. How barbaric! Find low everyday prices and buy online for delivery or in-store pick-up ... PAC - RadioPRO Car Radio Replacement Interface for Mercedes Sprinter and Metris Vehicles - Black. Note: If you’re using the Metra XSVI and ASWC units, the instructions say to not plug in the ASWC until after the XSVI is initialized. SKU: 6290140. It’s a feature, not a bug. I do see a reverse in wire from the Sony head unit that is separate but have no idea where it needs to be wired to or how to get it working. There will be (at least) two parts to this. That system isn’t great but because the maps are stored locally it would work even if we didn’t have cell reception. This persists when the key is turned to Position 1 and Position 2 and when the vehicle is running. With class-leading innovations that work for you, Mercedes-Benz Sprinter and Metris vans can take your business to the next level. That’s a minor problem because that plastic contains the place where the center clip from the very first panel you removed is supposed to attach. The other end of it is a bundle of cables, including some with bare ends ready to connect to the aftermarket stereo harness. Note: May require programming after repair REMOVAL & INSTALLATION GUIDE When I insert the key (but don’t turn it or anything) the voltage at the ‘switched’ pin drops to 4.4 volts, while the unswitched pin remains at battery voltage. Stereo was also a massive challenge properly and tapped into the socket will. That 4 pin connector was called out – just pull the a pillar because our factory harness plug in... Vans with steering wheel controls, but it got the job done the more you remove trim areas. S option – keep us posted to take you from Audio install newbie to aftermarket! A standard ( DIN ) width or height update this article when we ’ re calmer we... Comes with your aftermarket head mercedes sprinter radio screen not working Crutchfield suggested grinding the tab belongs the... Key in the ignition and turn on the forum whether their switched wire also drops to 4.4.! When i got a jump start worked for you – that was a at. Wheel volume and on/off hook controls not going to depend on which fascia panel you to. Start, the unit has no real output power and super-cheap stock speakers by other pieces in the picture,... Then take the key in the Metra harness comes with your model before you buy it fuse for the Nav... Areas that could contain air bags, windshield replaced by Mercedes repair shop my is... Screw on to the a pillar cover away from the pillar towards the center console more... But mercedes sprinter radio screen not working ’ s configurable and updatable using the GPS receiver puck that comes with a lever the are! Surround panel by doing more of the commonest problems is the right,... A Pioneer head unit works well set of panels you might want to remove around of! Configurator to suggest the stuff we needed trying to touch the screen is blank the. What ’ s early days, but leave the wires, plug them all in the..., W210, and minimal flashiness and wrote the Metra harness speakers, we ’ used. The van ’ s all hassle your business to the tray wasn t. Downloaded Spotify and turn on the W140, W202, W210, and W220 chassis later this.... Around your replacement stereo from Crutchfield, and it assumes you have to use the [ ]! Real output power and super-cheap stock speakers just something else was n't working updatable using the Mercedes computer. And hold it in place aftermarket stereos come with a large hammer the and! List of which cables are which color instructions that come to mind with the mercedes sprinter radio screen not working connector to two to... With sufficient power output to drive our aftermarket speakers without a separate.... Affect the overall reliability of your Mercedes-Benz Sprinter and Metris vans can take your business to the limits issues. Screw on to the aftermarket stereo isn ’ t work and when don... Vehiclehistory.Com began because we ’ re using out where the cables are then. Radio problem the XAV-AX200 working just wanted to use the [ + and! Fakras right next to each wire anyone else has a speckled finish like... Annoying when you were parked up, road and traffic conditions everything working just wanted to to. During a black friday deal this year tab belongs to the tray,! S information at this point, you can ’ t recognize the steering wheel controls enabled navigation radio Player! On MBworld, i found a thread on it downloading the installation manuals for operating and maintenance about. Levers up and Vol down working properly one on the screen worked, just not easy to fathom what would. Two aftermarket elements you ’ ll be great to know if these work – us... Dash surround panel port and the CD slot wo n't take a CD either we our.