Log in to pre-populate your claim details, check the status or cancel your claim. This matter has occured on 3 ocasions so at this time all Fed Ex drivers or anybody affiliated. your password Simply drag and drop documents from your desktop to your claim form. Home > Raider's Events > fedex driver damaged my property. And then someone else came all the way up my driveway, without alerting the dogs or leaving any tracks, and got the packages, and then took them and dumped them at the end of my driveway?" Initial FedEx complaints should be directed to their team directly. Claims for undelivered or lost shipments must be filed within nine months of the shipment date. - Attached digital images of your shipment’s packaging and/or contents. fedex driver damaged my property. Review your information, submit the claim form, and print the case number page for your records. Despite photos and testimony from bystanders, they are only taking into consideration what the truck driver said, and ignoring all other accounts and information. Here's a look at what really goes on behind those deliveries. Yes, we all know Amazon doesn’t follow the Civil law, but FedEx does. During … A spokesperson said: “Outstanding customer service is a top priority for FedEx, we have been working with our insurance claims company who is in direct contact with our customer to resolve the matter. Is Amazon liable for damage to your property caused by a delivery driver? FedEx drivers transport our important packages in record time, but even this job has secrets. We recommend using one of the following browsers for an optimal website experience. For damaged items, attach documentation such as proof of value (invoice or appraisal) and photos of the damage. Log into your account. FedEx has a standing policy to not back into a driveway. You can conduct your own package inspections for FedEx Express or FedEx Ground shipments in the U.S. with a declared value greater than $100 and less than $1,000. Drag and drop documents from your computer to your claim. This site is part of Newsquest's audited local newspaper network. - If you don’t have a FedEx account, find the type of account that's right for you. - You can save your claim at any time and come back to it later. You can file a claim and include supporting documentation, or add it later. Would You Like to Convert It Into Review? I’ve seen a lot of things about packages being damaged but not much about filing a claim because a driver damaged something on the property during a delivery. You should have a case. The driver did this deliberately and then just drove away. You can find contact details for FedEx above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Was your shipment late? Gravel and stones on the resident’s driveway were damaged I would never have known if it was not for my CCTV.”. Today I had two packages due. Be prepared “I checked the CCTV footage I have and saw he had damaged it as he carried out a three point turn. Step 3: Fill in your claims data and save your file FedEx review from Pinellas Park, Florida with 7 Comments: Today, June 17, 2014 a delivery truck parked/ backed up all the way to my garage door, sitting on driveway. It would be possible for you to sue FedEx for the damage to your driveway IF you can prove that the sole cause of the damage is these trucks, and not something else. You MUST be kidding me. “I rang FedEx and had to repeatedly chase them up about this. Bas Hashim, who lives on Delph Lane, has voiced his anger after the incident last October. He told my husband that someone would be out to fix the fence Friday morning at 8 AM and someone had to be there to witness the repairs being made. Simply download and complete the Inspection Report (400 Kb PDF). If you have a complaint about the editorial content which relates to inaccuracy or intrusion, then please contact the editor here. I just wanted to praise the driver and FedEx. On July 17,2020, FedEx driver damaged my fence and denied it! It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. Auto Vs Motorcycle. We will notify you if your claim requires an inspection. Get exclusive benefits when you open a FedEx account. Are you sure you want to delete this comment? The damage took place after the driver delivered a lawnmower, which was in a damaged box. Probably not. Log in to view, download and share your claim reports up to 12 months after you file a claim. If you are dissatisfied with the response provided you can contact IPSO here. The lawn mower box was damaged Because of that, the customers dog who was out front ate the item. Do you live on a dirt road? By Attach supporting documents Log in to check the status of your claim online or to request email updates. Original Post: I came home from work today and noticed this damage to my roof/gutter and framing of my garage: Pic 1, Pic 2. Fedex truck in my driveway Jun 27, 2020 @ Pissed Consumer Use these instructions to file claims for FedEx Express®, FedEx Ground® and FedEx Freight® shipments from: For shipments originating from outside the U.S. (except Canada), contact FedEx International Customer Service at 1.800.463.3339. No one likes worrying about a missing package. Did the truck use your nice lawn to turn around while on a PAVED roadway? Step 5: Review and update your batch claims I have registered with FEDEX Delivery Manager, and left specific instructions in my account that all deliveries should be left under my porch at my front … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FedEx Customer Service. I filed a claim with ARC and it was denied stating that all Fedex vehicles are equipped with accident sensors. FedEx review from Pinellas Park, Florida with 7 Comments: Today, June 17, 2014 a delivery truck parked/ backed up all the way to my garage door, sitting on driveway. (Documentation is not required for claims with declared values of less than $100). of packages Weight FedEx control number (NOTE: Call 1.800.GoFedEx 1.800.463.3339 to obtain a FedEx Express control number or a FedEx Ground damaged call tag confirmation number.) FedEx didn’t even attempt to go to the customers house, knock on the door, or honk their horn. Those ads you do see are predominantly from local businesses promoting local services. “It damaged my drive and then just took off – it was between 500 and 1,000 pounds of damage,” he added. “They are currently awaiting suitable documentation from the customer to process his repair costs.”. The gravel on the front drive was also damaged. So you’re saying that a courier could throw an item into the middle of a yard where the recipient isn’t home nor knows it’s there and it is the home owner’s responsibility if it gets stolen or damaged? He did not even tell me. ©Copyright 2001-2021. Account management - Copy of retail invoice/receipt Aran Dhillon, Local Democracy Reporter. I had a fedex delivery yesterday and the driver went off the driveway, got stuck, and destroyed the lawn in the process. Mr Hashim said: “He said he could not get his vehicle into my drive, so I had to carry the lawnmower with him which was heavy. It was damaged. My parked car was sideswiped by a Fedex truck causing over $800 damage. ... Fed Ex driver opened my gate and drove onto my newly asphalted driveway in March and damaged the top. Step 1: Log in to fedex.com Use these instructions to file a single claim using a two-step process, or up to 200 claims at one time for FedEx Express®  and FedEx Ground® shipments from: For shipments originating from outside the U.S. (except Canada), contact FedEx International Customer Service at 1.800.463.3339. Wendorf said she had ordered the couch twice, but both times FedEx had delivered it damaged. Claim preferences filed with the Lee County Sheriffs Office. They just left the item in the driveway and drove away. Initial FedEx complaints should be directed to their team directly. I’ve seen a lot of things about packages being damaged but not much about filing a claim because a driver damaged something on the property during a delivery. - Your uploaded claims will appear at the bottom of the page. Has anyone had experience with something like this? Mr Hashim says FedEx deserves to be ‘named and shamed’ and labelled it as a shocking incident. And when the company ignored her calls, she called CBS11 … Bas Hashim, who lives on Delph Lane, has expressed anger following the incident in October last year. These adverts enable local businesses to get in front of their target audience – the local community. Has anyone had experience with something like this? Get more information by going to fedex.com/us/securityupgrade/. Because of that, the customers dog who was out front ate the item. We will notify you if your claim requires an inspection. A Gannett Company. 2. You can find contact details for FedEx above.. ComplaintsBoard.com is an independent complaint resolution platform that has been … Upload and attach any digital images of your shipment’s packaging and/or content to send with the inspection report. - Complete the online claim form. Buyers have refused to let Fedex take thier item because of passed RESOLUTION … You will need your tracking number to submit a claim online. - Message and error alerts will guide you through the claims that require further attention. Four months later ARC is still giving me the run around. "He damaged my drive and then just drove off" warringtonguardian.co.uk. - Serial number(s) of damaged or lost merchandise - Appraisal(s) - Expense statement. Bas Hashim, who lives on Delph Lane, has expressed anger following the incident in October last year. FedEx review from Fort Myers, Florida rated 1.0/5.0: Replacement Notice For Your Recent Order - 267721*-599282Actions Eric Engelhart 2:50 PM To: Walmart Customer... Dont drive on my driveway FedEx driver Oct 10, 2014 @ Pissed Consumer You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. packages and 21 calendar days from the shipment date for international packages. A Keller woman came home to find a FedEx truck stuck in the middle of her yard. Step 4: Use the “Browse” function to select and upload the file Set up account preferences for notifications, proactive emails, claim payments and administrative functions. Your driver should call and apologize. Learn how FedEx Delivery Manager® can help you protect your deliveries. For FedEx Express ® and FedEx Ground Only Ship date No. Please maintain the shipment’s original packaging (including cartons and contents) for inspection and keep them until your claim is resolved. Start your claim without logging in by entering the shipment tracking number. 1 review of FedEx Ground "FEDEX ground service from 5 Commerce Dr, Barrington, NJ 08007 is atrocious. Qty of Packages Item # Item Description Claimed Amount Contents of shipment Describe damage to outer packaging Equipping you to make in impact in the lives of teenagers. Now if there is a known fact that there is enough space to turn around at the end that is another matter. I had a fedex delivery yesterday and the driver went off the driveway, got stuck, and destroyed the lawn in the process. They just left the item in the driveway and drove away. Fedex driver constantly backs into my driveway to drop off packages big or small. - Itemized repair invoice or statement of non-repair your username. Packages are routinely damaged, left at the street, in the yard, or in the driveway - even when it is pouring rain or snow! To so much as YOU CAN PROVE. Schedule reporting and view your claims report for FedEx Express and FedEx Ground through FedEx® Reporting Online. - Review your information and submit your batch claim. Dumb Dumb Dumb UPS. - Enter your tracking/PRO number. Welcome! He did not even have a tail lift. “In January, they agreed to give me £450, but I requested an additional £600 for all the time I spent on this and chasing them up. - Select your claim type. VIDEO: Resident slams FedEx driver who damaged driveway This defies logic. This afternoon a Fed Ex truck backed across my property and destroyed two stone walls, my mailbox, a landscaping light and damaged my asphalt driveway. We have updated our list of supported web browsers. with Fed Ex is banned from coming on the property and the property is posted no trespassing and. “He damaged my drive and then just drove off – it was between £500 and £1,000 worth of damage,” he added. As a subscriber, you are shown 80% less display advertising when reading our articles. “The driver damaged my property and just left. Despite the family’s complaints to FedEx after the first incident, Nabors said the same driver was … Then wow come Monday yes the driver came and told us that day. When filing a claim — whether you send it online, by mail or via fax — keep in mind these key tips: “I got someone to fix it in an emergency as it had to get done before a car hit the stones or someone injured themselves on the lane. ... not one item ever damaged in those packages and not one item that was not delivered on time. - FedEx saves you time by reviewing your batch claims for errors before you submit them. FedEx didn’t even attempt to go to the customers house, knock on the door, or honk their horn. Easy filing To speed up your claim process, upload supporting documentation for your FedEx Express or FedEx Ground claim as soon as you get it. FedEx’s fleet of well-organized drivers transport our online orders, urgent mailings, and business correspondence in record time. Fedex truck in my driveway Jun 27, 2020 @ Pissed Consumer You determine who can access your account’s claim filing, status and reports. Use the online tool to file a claim for shipments that are damaged, lost or missing contents. - Print your case number page for your records. For freight claims, please send supporting documents to file.claim@fedex.com. Gravel and stones on the resident’s driveway were damaged. Supporting documents can include: - Scan of FedEx® US Airbill, FedEx Ship Manager® printout, and/or FedEx Ground Pickup Record Products left on porch in rain and Driver on 3 occasions parked in my driveway causing damage. The customer would like a refund and would like you to file a claim with FedEx.” They refused my request and to date I have not accepted their offer. And when the company ignored her calls, she called CBS11 Consumer Justice reporter Cristin Severance for help. While FedEx sorting facilities get visits from DEA agents and their drug-sniffing canines, ... forcing employees to label it damaged upon arrival and hope nothing is broken. She was having FedEx send it back when the driver … It was broken,” Marchese said.She complained to FedEx and confronted the delivery driver.“And he said, ‘Well you have insurance for that. Convenient claim access Submit online or email the completed report and images to the email address indicated on the form. HP10 9TY | 01676637 | Registered in England & Wales. - As you make corrections and add documentation, click Refresh Table to view updated status based on your most recent changes. Newsquest Media Group Ltd, Loudwater Mill, Station Road, High Wycombe, Buckinghamshire. FedEx driver drives off the side of my driveway into the grass while backing towards the street. - Scan of FedEx ® US Airbill, FedEx Ship Manager ® printout, and/or FedEx Ground Pickup Record - Photos of package and damaged contents (if applicable) - Serial number(s) of damaged or lost merchandise - Proof-of-value documentation, such as: - Copy of original invoice from vendor/supplier - Copy of retail invoice/receipt Save paper and receive your claim payments faster through Electronic Funds Transfer (EFT). Maintain the shipment’s original packaging (including cartons and contents) for inspection and keep them until your claim is resolved. Check out our instructional guides to help you pack like a pro. He got stuck trying to get out of my driveway (up a hill, raining today) because he didn't stay on the pavement, then proceeded to spin his tires until my lawn and my driveway sealant was ruined. - Proof-of-value documentation, such as: Step 2: Select the File Batch Claims tab and download the template Help your packages arrive on time and in good condition with proper packaging, taping and labeling. How GetHuman-chefkyle fixed the problem. Young Life LEADERS. Data returned from the Piano 'meterActive/meterExpired' callback event. “But after he left I noticed my drive was damaged, particularly the large edging stones. Equipping you to make in impact in the lives of teenagers. FedEx has issued a statement on the matter. Secure payments The customer would like a refund and would like you to file a claim with FedEx.” Request an adjustment for the FedEx money-back guarantee. A WINWICK resident has slammed a FedEx driver who drove off after damaging his driveway. Yes, that is the law and it does NOT defy logic. File promptly That is the only way they would think of driving up with the nose forward. I told them the driver was dishonest, unhelpful and unprofessional.”. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FedEx Customer Service. - Copy of original invoice from vendor/supplier Our driveway was snow covered and slippery. A Keller woman came home to find a FedEx truck stuck in the middle of her yard. Young Life LEADERS. The damage occurred after the driver delivered a lawn mower that was in a damaged box. It is so unethical. This afternoon a Fed Ex truck backed across my property and destroyed two stone walls, my mailbox, a landscaping light and damaged my asphalt driveway. A WINWICK resident beat up a FedEx driver who drove off after damaging his driveway. Update, If you have a claim, do not give up. I have a brand new asphalt driveway that was damaged and the other day I saw the fedex driver spinning his tires (snow) while attempting to back in again for like 5 mins. - Photos of package and damaged contents (if applicable) This kind of behavior is unacceptable. Step 6: Submit your batch claim You can conduct your own package inspections for FedEx Express or FedEx Ground shipments in the U.S. with a declared value greater than $100 and less than $1,000. Flexible reporting For Freight claims, please send supporting documents to file.claim@fedex.com. I co-ordinated everything. But just like any other job, this one has its own secrets. Someone showed up in a yellow van from a rental company, with bald tires that probably wouldn't pass inspection. Very unprofessional and casts a bad light on Fed Ex. Get involved with the news in your community, This website and associated newspapers adhere to the Independent Press Standards Organisation's Editors' Code of Practice. Get contact details that poster left for the company. A WINWICK resident has slammed a FedEx driver who drove off after damaging his driveway. - When all your claims show the green icon, you’re ready to submit your batch claim. - Final confirmation screen of an online order with proof of payment Thus, you would need to have an expert -- preferably an engineer -- to perform an investigation and provide an opinion about what has caused your driveway to become damaged and now be in need of … According to Hashim, FedEx deserved to be “named and shamed” and called it a shocking incident. Through Electronic Funds Transfer ( EFT ) how FedEx delivery Manager® can help you pack like pro. Documents from your computer to your claim is resolved parked in my driveway causing damage posted... Ground only Ship date no support as possible during these challenging times secure payments Save paper and your! Much support as possible during these challenging times and destroyed the lawn the... 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