Join friends or family for in our stylish dining room and bar to enjoy refreshing handcrafted cocktails and delicious fare. Orlando, Florida 32837 USA. We have addressed your comments. It has been a top priority to coordinate our efforts throughout our hotel to ensure continuity in keeping our guests safe. Inspired experiences. What are some restaurants close to JW Marriott Orlando, Grande Lakes? We hope you will give us another chance to provide you with the exceptional hospitality for which we are known. - took 20-30 minutes to get anyone on the phone every time we called. We were really disappointed for the price and the hotel is supposed to be 5 stars the service is one of a 3 star hotel. We have addressed your comments and taken the proper action to ensure it is not repeated. Yes, guests often enjoy the park view available here. For specific inquiries, we recommend calling ahead to confirm. Best Regards, Julie Hayes Assistant Front Office Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near JW Marriott Orlando, Grande Lakes, Central Business District Hotels with Pools, Hotels near The Ritz-Carlton Spa, Orlando, Grande Lakes, Hotels near The Ritz-Carlton Golf Club, Orlando, Grande Lakes, Hotels near Orlando Health/Amtrak Station, Orlando Sanford International Airport Hotels, Hotels near Everest University - South Orlando, FL, Hotels near Le Cordon Bleu College of Culinary Arts in Orlando, Hotels near ITT Technical Institute - Orlando Campus, Hotels near Florida College of Integrative Medicine, Hotels near International Academy of Design and Technology, Orlando. A lush paradise of trees and flowers surround the lazy river. Are there opportunities to exercise at JW Marriott Orlando, Grande Lakes? Dear adohalloran, We appreciate you choosing our hotel for the Christmas celebration. We hope you and your family will give us another chance to provide you with the exceptional hospitality for which we are known. The website did not make mention of it and it was a big disappointment for us. - terrible water pressure, they changed the shower head which made it better but still awful. It is so great to know we succeeded and your remarks are a delight to read. I can see this property getting mobbed during non Covid times. Not sure how people can complain during these crazy times. See 3,823 traveler reviews, 2,306 candid photos, and great deals for JW Marriott Orlando, Grande Lakes, ranked #116 of 370 hotels in Orlando and rated 4.5 of 5 at Tripadvisor. The 18 holes are routed through pristine environmental areas framed by pines, palmettos and live oaks. This 4,000-square-foot heated salt-water lap pool is for the exclusive use of spa guests. lacking in general. Wrap yourself in luxury as you escape to the tranquil oasis at our 40,000-square-foot spa, located between both resorts, at The Ritz-Carlton Spa. Could the rooms be updated? Their website is very deceiving regarding the activities. The Hidden Lake mountain bike trail that runs on our property offers guests a two-mile mountain bike adventure on the resort’s SCOTT bicycles. The pool is great, but the Aqua course was closed. Guests staying at our Orlando hotel enjoy trying the inspired comfort food and craft beers at our restaurant, Whisper Creek Farm: The Kitchen. We are passionate about crafting a distinctive, seamless experience for each guest, and we are disappointed to know this was not your experience. Dear andrewfT7181RF, Thank you for choosing JW Marriott Orlando, Grande Lakes for your post-Christmas vacation with your family. We went to the outdoor center to see about renting bikes (no kids bikes and you have to be 13 to rent the adult bikes), they no longer have the two and four seater bikes they advertise, we couldn’t use the kayaks because it was too windy they said, no fishing polls you could rent but you can pay $60 per person to fish from the shore with a guide. With 1,582 total rooms and suites, you'll find your choice of modern and luxurious accommodations at Grande Lakes Orlando. At Grande Lakes Orlando, we celebrate the richness of life and help you discover what inspires you. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Are there any historical sites close to JW Marriott Orlando, Grande Lakes? Enjoy staying in one of our King Deluxe Guest Rooms, some of which feature a pull-out sofa bed and stunning views of our golf course or lake. We were upgraded to lake view room as we were celebrating our 2 year anniversary. JW Marriott Orlando, Grande Lakes invites you to immerse yourself in the unparalleled sophistication of one of our Presidential Suites. Spa: my wife went to the spa and love it. Choose from modern rooms offering luxury bedding, marble bathrooms, 65-inch HDTVs and sweeping views of our Florida resort. Enter a world where supreme elegance combines with spectacular service, providing you with an unforgettable experience. Skip Main Navigation. The grounds are absolutely beautiful- with an enormous pool, lazy river, fire pit, lake and 3 tennis courts. The entire family will love our exciting obstacle water course, which is the first of its kind at a U.S. resort. Our 29,666-square-feet of elegant and flexible meeting space in Orlando, Florida is sure to provide unlimited options for catered affairs. Marriott.com / JW Marriott / Orlando / Resort; ... View Photos. Many travelers enjoy visiting City Hall (9.9 miles). Download all free or royalty-free photos and vectors. JW Marriott Orlando, Grande Lakes Features, 4040 Central Florida Parkway, Orlando, FL 32837-7662, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, As a Titanium member... this hotel delivers a solid resort feel. The rooms are dated. We are always striving to provide each guest with a distinctive experience so they can leave richer than when they arrived. Falconry - the pursuit of wild game in its natural habitat, using a trained bird of prey - is one of the world's oldest traditions, and a closer look at this intriguing ancient practice has now come to Grande Lakes Orlando for our guests to experience. Soak up the Florida sunshine and dine poolside with tropical drinks, sandwiches and burgers at Quench Poolside Bar and Grill. Use them in commercial designs under lifetime, perpetual & worldwide rights. jw marriott orlando grande lakes hotel orlando, marriott orlando grande lakes, orlando marriott. Your guest room at our Orlando hotel affords gorgeous views of the picturesque lake and Florida landscape. Boasting the resort's very best views, these expansive suites offer every conceivable comfort. Select suites feature a kitchenette including a full-size refrigerator, microwave and coffee maker for added convenience. Prices are the average nightly price provided by our partners and may not include all taxes and fees. the rules like everyone else. 95% of the time because you always get that 5% of people that don’t follow rules and think they are above rules. We stayed for 9 nights and had a really wonderful time. See more questions & answers about this hotel from the Tripadvisor community. Response from Team Marriott, Agency / Consultant at JW Marriott Orlando, Grande Lakes. Corner guest rooms with one king bed offer a spacious layout perfect for couples wanting extra space to spread out. Those people can be found everywhere (karma is a you know what). Experience Old Florida with an eco-tour on Shingle Creek, just steps away from our luxury hotel in Orlando. Whether you're hosting a rehearsal dinner or a family dinner, Primo will provide your guests the perfect place to enjoy a meal together in Orlando. Overall we were disappointed with this resort which is a bummer because we really wanted to love it. What are some of the property amenities at JW Marriott Orlando, Grande Lakes? The Mediterranean Ballroom of our Orlando hotel is completely flexible, allowing for a multitude of configurations for your event. Create memories that will last a lifetime as you celebrate your wedding in our outdoor area with a stylish gazebo. Luxury escapes to Orlando have never been more accessible than at Grande Lakes Orlando. Does JW Marriott Orlando, Grande Lakes have any great views? The best service, the best cleaning staff, the best decorations, the cleanest rooms I've ever seen. The chefs at our on-site Italian restaurant prepare dishes using organic produce from our hotel's on-site garden. - big bathroom but single vanity. Grande Lakes Orlando Site Map Get to know Grande Lakes Orlando, Central Florida's premier luxury resort, ecological oasis, and recreation destination, including two world-class hotels, a golf club, spa, and more than 500 acres of pristine natural beauty. We stayed in a suite but was disappointed: - hard to find an empty outlet. Reserve your stay at JW Marriott Orlando, Grande Lakes for an exceptional resort experience that you and the family will remember. JW Marriott Orlando, Grande Lakes, Orlando Picture: Kitchen Restaurant - Check out Tripadvisor members' 56,225 candid photos and videos of JW Marriott Orlando, Grande Lakes Phone: 000-000-0000; Fax: Email Us Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. The Vice Presidential Suite includes 1.5 marble bathrooms with separate bathtub and shower all with luxury amenities. They want to be rebels and if you are reading this and not wear masks around others.... just follow. Mediterranean Ballroom - Wedding Reception. - Check out Tripadvisor members' 56,237 candid photos and videos of JW Marriott Orlando, Grande Lakes Yes, paid public parking on-site and valet parking are available to guests. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Indulge in tranquility and unwind on one of the many hammocks throughout our resort. more. The sheets were blinding white, and so were the towels. our rooms. They offer so much and thankful we came when capacity was low. Hotel is a short distance from the parks but far enough to be a perfect place for adults. Yes, dry cleaning and laundry service are offered to guests. Everyone was very attentive during the Covid 19 pandemic. Marriott Proprietary Information, https://www.marriott.com/hotels/maps/travel/mcojw-jw-marriott-orlando-grande-lakes/?directPageRequest=true, Executive Suite, 1 King, Sofa bed, Lakefront, Grande Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed, Resort View, Studio Suite, Suite, 1 King, Sofa bed, Standard View, Presidential Suite, Presidential Suite, 1 King, Sofa bed, Bathrooms: 1.5, Lakefront, High floor, Visit The Ritz-Carlton Golf Club, Orlando, Grande Lakes Photo Gallery. Height requirement is 48”. We also want to provide thoughtful and genuine hospitality from each member of our team, and we are grateful for the feedback that helps us shape quality, tailored experiences. Featuring 2,400-square-feet of meeting space, the Del Lago is the perfect place to host your next business meeting. Take your Orlando stay up a notch in our popular 4-star hotel. Orlando hotel restaurant serves excellent cuisine for all taste buds. - felt more like a Days Inn in quality of prices and service attentiveness. The food was pretty good (we are big foodies and food is a high priority for us) but the service wasn’t up to the standard you would expect for a luxury resort. A full bar serving seasonal craft beer is also available. JW Marriott Orlando, Grande Lakes, Orlando Picture: Best Breakfast buffet! +45 photos Close × JW Marriott Orlando Grande Lakes Reserve now Lock in a great price for JW Marriott Orlando Grande Lakes – rated 8.7 by recent guests! After a busy day in Orlando, meet friends and family at our hotel's Whisper Creek Farm: The Kitchen Wine Room to try a variety of delicious wines and craft beers. We were shocked that this is the quality for a JW. Our hotel's on-site farm comes to life at Whisper Creek Farm where you can dine outdoors on a pleasant Florida evening. Best Regards, Julie Hayes Assistant Front Office Manager, We decided last minute to take a trip to Florida over the Christmas break to enjoy some warm weather and sunshine. Experience our executive suites featuring separated living areas with unique local décor and spacious bedrooms for inspiring sweet dreams. Now $193 (Was $̶2̶8̶6̶) on Tripadvisor: JW Marriott Orlando, Grande Lakes, Orlando. JW Marriott Orlando Grande Lakes 8.7 Excellent 391 reviews 8.9 Staff Highly rated for: Great neighborhood. Work on your computer or take care of business needs in the separate office of our Presidential Suite, boasting an ergonomic desk and high-speed Wi-Fi. COVID update: JW Marriott Orlando, Grande Lakes has updated their hours and services. We had to wait 30 minutes after calling several times before we could get into one of. We initially booked a two queen room with a rollaway which the Marriott online booking allowed us to do after putting in our family of 5. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. The terrace of our resort offers unparalleled views of the Grande Lakes and the stunning Orlando landscape. Our resort features delicious dining options, an 18-hole golf course, spa treatments, a relaxing lazy river, and much more. Thank you for being a loyal Marriott Bonvoy Titanium Elite member, and we hope to have the opportunity to welcome you back soon. Ask for a lake view room: will be a view of the pool as well, Dear 24SC2014, Thank you for choosing JW Marriott Orlando, Grande Lakes to celebrate your 2nd anniversary and for taking the time to post your great review. The Ritz Kids program offers several enriching, hands-on activities promoting conservation and agriculture. We apologize for the concerns you had with our associates. Service was horrendous, keeping in mind COVID but hotel was only 12% occupancy when we arrived and still short staffed. Guided fishing excursions, Trophy Largemouth Bass fishing and private fly casting instructions are just a few of the leisure activities our resort offers. Golf enthusiasts love the 18-hole full service luxury golf experience unlike any other in Central Florida. Guests of JW Marriott Orlando, Grande Lakes may enjoy the tranquility of the adult-only pool at The Ritz-Carlton Orlando, Grande Lakes Spa located adjacent to our hotel. The staff were wonderful, self parking was easy. With our exquisite indoor and lush outdoor venues, we will make your reception memorable and unique. With luxurious bedding, a living area and spacious work desk, our resort’s Studio Suite ensures you have everything you need for your stay in Orlando. I called to ask for housekeeping to come and tend the room in a hour was told to call back in an hour. Satisfy each member of your group with classic comfort food and flavorful craft beer at Whisper Creek Farm, our Orlando hotel's contemporary-style brewery. This 4,000-square-foot heated salt-water lap pool is for the exclusive use of spa guests. Universal Studios theme park with the Wizarding World of Harry Potter is just a short drive, as is SeaWorld, Aquatica and Discovery Cove. Spend a day navigating the twists and turns of the relaxing lazy river at our Orlando luxury hotel. See 3,823 traveler reviews, 2,306 candid photos, and great deals for JW Marriott Orlando, Grande Lakes, ranked #119 of 370 hotels in Orlando and rated 4.5 of 5 at Tripadvisor. Enjoy dining and socializing on the rustic terrace of our hotel's Whisper Creek Farm: The Kitchen, featuring farm-inspired fare. Everyone was very respectful and welcoming from the valet all the way to the pool waiters. Best Regards, Julie Hayes Assistant Front Office Manager, We had a terrible experience at this hotel, awful. Is parking available at JW Marriott Orlando, Grande Lakes? Imagine the perfect event with our array of luxury venues and helpful planning staff. With two five-star hotels and a 500-acre campus complete with everything you need to make memories, unwind, and have fun, our resort is perfect for romantic escapes, family vacations, weekend getaways, and more. Recharge in your Orlando hotel's comfortable guest room, featuring two queen beds, high-speed Wi-Fi and a 65-inch flat-screen TV. Offering expansive views of our hotel's citrus gardens, the dramatic backdrop of your Orlando wedding will be one to remember. Make your Florida escape an extraordinary one at JW Marriott Orlando, Grande Lakes. Featuring classic personalized cocktails and new world wines, our spacious and inviting lobby bar is perfect for afternoon or evening relaxation. The executive suite's bathroom is spacious, perfect for primping and pampering yourself in. - didn’t need much housekeeping because of COVID but when we did, wasn’t very good - people were very friendly but just. Enjoy exquisite lake and pool views from your accommodations while at our Orlando hotel with a lazy river, and dream about your next adventure. JW Marriott Orlando, Grande Lakes, Orlando: See 3,823 traveller reviews, 2,306 user photos and best deals for JW Marriott Orlando, Grande Lakes, ranked #119 of 370 Orlando hotels, rated 4.5 of 5 … Top room amenities include air conditioning, a flat screen TV, and a desk. Grab an inner tube and some friends and make a splash and memories while floating down the lazy river at our Orlando hotel. What food & drink options are available at JW Marriott Orlando, Grande Lakes? Each of the rooms in our Orlando hotel features amenities such as a mini-refrigerator, safe and a 65-inch HDTV, capable of streaming your favorite shows on Netflix or Hulu. Book JW Marriott Orlando, Grande Lakes, Orlando on Tripadvisor: See 3,817 traveller reviews, 2,303 candid photos, and great deals for JW Marriott Orlando, Grande Lakes, ranked #110 of 368 hotels in Orlando and rated 4.5 of 5 at Tripadvisor. Some of our Orlando hotel's guest rooms feature a Juliet balcony, which allows guests to open their balcony door for fresh air. Best Regards, Julie Hayes Assistant Front Office Manager, Really Wonderful Stay- Will be my go to in Orlando. JW Marriott Orlando Grande Lakes is a 5 star hotel in Orlando, USA. Yeah probably but they were still better then most and the bathroom was totally fine. Expansive settings among tropical gardens are available for outdoor events and wedding receptions. Experience endless inspiration and enriching activities at our luxury resort, set amongst 500 acres of enchanting natural surroundings. Our hotel's accessible bathrooms are a mix of style and safety with a roll-in shower, hand-held shower wands, portable seating and privacy curtains. Watch our chefs in action at Whisper Creek Farm: The Kitchen, where they prepare flatbreads, small sandwiches, snacks and small plates using local fare. We are delighted to know our inspired service, premium location, and surroundings exceeded your expectations and that you enjoyed your elegant room with beautiful lake views and our brilliant amenities. Whisper Creek Farm: The Kitchen Chefs Station. Our luxury resort at Grande Lakes is located on a lush, 500-acre property and is ideal for exploring the Orlando area -- or for relaxing poolside in the Florida sunshine. Deluxe Queen/Queen Guest Room - Resort View. Host your next business meeting or event in La Serena boardroom, which will impress guests with its elegant design and latest technology. Dreamstime is the world`s largest stock photography community. Grande Lakes Sports comprises all of our resort's outdoor activities, from tennis lessons and matches to kayak eco-tours to mountain bike excursions. The entire family will enjoy staying at our peaceful resort in Orlando, the perfect place for enjoying smores and creating endless memories. Checkin was easy, but when we got to our room one of the door lock batteries was dead. JW Marriott Orlando, Grande Lakes, Orlando Picture: Water slide - Check out Tripadvisor members' 57,423 candid photos and videos of JW Marriott Orlando, Grande Lakes Our hotel's corner spacious queen/queen guest rooms offer the perfect layout for families wanting extra space to spread out. The spacious grande suite marble bathroom features luxury amenities. On a positive note, we are glad you enjoyed the enriching food we offer. Enjoy the view of our 4-star resort grounds from our grande suite. This is the version of our website addressed to speakers of English in the United States. Host an intimate gathering in the Buca Room at our hotel's on-site restaurant, which features Italian favorites with a modern twist. Boasting 28,000-square-feet of space, the Coquina ballroom in our Orlando hotel makes any event truly memorable. JW Marriott Orlando, Grande Lakes, Orlando: See 3,820 traveller reviews, 2,306 user photos and best deals for JW Marriott Orlando, Grande Lakes, ranked #112 of 370 Orlando hotels, rated 4.5 of 5 … All guests were masked and practicing social distancing. Fly fishing is one of many activities to either learn or perfect during your time at Grande Lakes Sports. A unique and interactive dining experience awaits, where guests enjoy delicious items prepared with ingredients from our 7,000-square-foot garden. Satisfy your craving for fine Italian cuisine and dine at our hotel's Primo restaurant, offering a relaxed atmosphere and a variety of wines. Dance the night away with friends and family as the sun sets on our Orlando resort. Celebrate your wedding in our polished Mediterranean ballroom with over 29,000-square-feet of space. It is set in 500 acres of tropical landscape and includes a Greg Norman Signature golf course. Experience exquisite views of the Greg Norman designed championship golf course from your guest room at our luxurious Orlando hotel and resort. Welcome to Quiet Luxury in Orlando. We really had a wonderful stay and whenever I return to Orlando, this will be my go-to hotel . Phone: 000-000-0000; Fax: Email Us Something to note though is at shuttles are currently not running to Disney due to Covid but all other amenities were available. Back to Dining . The Ritz-Carlton Spa®, Orlando, Grande Lakes. Dear United787, Thank you for staying with us and for sharing your review. The Studio and Executive Suites at JW Marriott Orlando, Grande Lakes offer enhanced amenities and 840 square feet of well-designed space. The coffee machine and coffee bags are the quality found in cheap cruises the paper coffee cups smell & taste like old soap. JW Marriott Orlando, Grande Lakes, Orlando Picture: Lobby - Check out Tripadvisor members' 56,221 candid photos and videos of JW Marriott Orlando, Grande Lakes When we called to confirm the rollaway in the room we were told they were unable to accommodate that request due to fire code. Dear Mhstalt, Thank you for choosing us for your visit. Make your Florida escape an extraordinary one at JW Marriott Orlando, Grande Lakes. View the menu for the restaurant at JW Marriott Orlando, Grande Lakes. - bed was comfortable. Please see our partners for more details. - dated decor and worn. It was perfect in every way. Studio Suites include a kitchenette and Executive Suites offer breathtaking lakefront views. Our luxury resort at Grande Lakes is located on a lush, 500-acre property and is ideal for exploring the Orlando area -- or for relaxing poolside in the Florida sunshine. Guests of JW Marriott Orlando, Grande Lakes may enjoy the tranquility of the adult-only pool at The Ritz-Carlton Orlando, Grande Lakes Spa located adjacent to our hotel. The Ritz Kids Interactive Experience allows children ages 4 to 12 to immerse themselves in an environment inspired by nature. Now $206 (Was $̶3̶6̶5̶) on Tripadvisor: JW Marriott Orlando, Grande Lakes, Orlando. Accessible 24-hours hours a day, our Orlando hotel's fitness center offers a full range of equipment from the ARTIS Collection by Technogym. Order catering from one of our on-site restaurants to enhance your experience at our four-star hotel. They offered us a king room with a tiny pull out and a rollaway which would not have worked. Our luxury resort at Grande Lakes is located on a lush, 500-acre property and is ideal for exploring the Orlando area or for relaxing poolside in the Florida sunshine. We value your business and look forward to becoming your home away from home whenever your travels bring you to the Orlando area. Whisper Creek Farm: The Kitchen Wine Room. Take your business or family event outdoors at Whisper Creek Farm, which features lush grass and pine trees. Make your Florida escape extraordinary at JW Marriott Orlando, Grande Lakes. - tiny shower for such a big bathroom. There are more places to choose from in the Orlando area. JW Marriott Orlando, Grande Lakes, Orlando Picture: Lobby at Christmas - Check out Tripadvisor members' 56,222 candid photos and videos of JW Marriott Orlando, Grande Lakes Sample menu items include flatbreads, small sandwiches, snacks and small plates all showcasing produce from Whisper Creek Farm (onsite) and local farmers. Let’s remember that this is a hotel and not your home. The rooms are decent, but the showers are very small and one of our towels had mold growing on it. The modifications we have made regarding amenities, services, and facilities are updated on our website, we regret you were unaware of it. Conveniently located restaurants include Highball & Harvest, Primo, and The Lobby Lounge. Polished and inspiring accommodations are essential for crafting an exceptional stay, and we apologize for your disappointment. Orlando, Florida 32837 USA. Dine at our sushi raw bar and enjoy a selection of Asian tapas while relaxing in our hotel's chic Sushi Bar. However, we are genuinely sorry for the wait time you experienced upon arrival and regret the inconvenience caused. I’m assuming it was closed to due Covid yet they had an indoor blow up obstacle course, so it didn’t make much sense to me. © 1996 – 2020 Marriott International, Inc. All rights reserved. This room also features the resort's best views including the lake, city skyline, golf course and lush resort setting. Enjoy farm-inspired comfort food and craft beers. Preview the exceptional amenities and experiences that await at Grande Lakes Orlando, a luxury resort featuring two five-star hotels, a golf club, and more. Did people always wear masks? Is JW Marriott Orlando, Grande Lakes accessible? Unwind at our outdoor pool complex, including a lazy river, or try our challenging 18-hole golf course designed by PGA great Greg Norman. Our event planners are ready to help create the ideal reception. Located off the lobby, our hotel's sushi bar features a wide selection of Asian tapas and is an ideal location for meeting friends for an afternoon cocktail or for a late-night glass of wine. Open for breakfast, lunch and dinner, our hotel's on-site brasserie is a great place to enjoy eggs benedict before heading out for a day in Orlando. Own or manage this property? Anglers will love our guided fly fishing excursions for largemouth bass in one of the 11 private lakes and ponds at JW Marriott Orlando, Grande Lakes. The deluxe guest room bathroom features a separate marble bathtub and shower. Please know, in response to current circumstances surrounding the COVID-19 pandemic, we have implemented a variety of new protocols and elevated practices. Claim your listing for free to respond to reviews, update your profile and much more. View the menu for the restaurant at JW Marriott Orlando, Grande Lakes. These luxurious suites feature pillowtop bedding, marble bathrooms and flat-screen TVs with streaming capabilities. We are also sorry for not meeting all of your expectations. Our hotel's private balconies are the perfect place to take in some some fresh air and look out upon our lush tropical grounds. It turns out, you really can’t have 5 people comfortably in either type room because of the size, so we ended up booking two adjoining rooms. 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